Hundreds of LUCELEC customers across Saint Lucia are set to receive free electricity meter replacements this month as the utility company moves to complete a major islandwide infrastructure upgrade aimed at improving service accuracy and reliability.
St. Lucia Electricity Services Limited (LUCELEC) has announced that the final phase of its meter replacement programme will take place between June 15 and June 26, targeting meters that are 15 years old and older. The exercise will affect 489 customers and marks the conclusion of a project that began in 2025.
Upon completion of the final phase, a total of 1,445 aging meters will have been replaced nationwide as part of LUCELEC’s broader efforts to modernize its metering infrastructure and maintain industry-leading safety and quality standards.
According to the company, the new meters will provide more accurate electricity usage readings while enhancing the overall customer experience. LUCELEC stressed that all replacements will be carried out at no cost to customers.
The utility provider said customers selected for replacement will receive at least 48 hours’ notice before technicians visit their premises. The work will be conducted by uniformed LUCELEC personnel carrying official identification, and in most cases the replacement process is expected to take less than 30 minutes.
Customers are being encouraged to ensure that meters are easily accessible by providing a clear and unobstructed path for technicians. LUCELEC says this will help facilitate a smooth and efficient replacement process while minimizing any inconvenience.
The completion of the programme represents a significant milestone in the company’s ongoing investment in strengthening Saint Lucia’s electricity network and ensuring customers continue to benefit from dependable and accurate service.
Customers seeking additional information about the programme can contact LUCELEC’s Customer Service Team at 457-4440 or the Metering Section at 457-4607.
LUCELEC has thanked customers for their cooperation and support throughout the islandwide initiative as it prepares to bring the upgrade programme to a close later this month.
