The New India Assurance Company (T&T) Limited has announced the temporary closure of its Bois D’Orange branch following the devastating fire that destroyed the Computer World Building between March 6 and 7.
In a public notice issued on March 8, the company confirmed that its branch operations were affected by the blaze, which caused extensive damage to the commercial structure that housed several businesses.
Despite the disruption, the company reported that all staff members are safe.
The insurer indicated that teams are currently working to restore full operations, while taking steps to ensure that clients continue to receive uninterrupted service.
To facilitate ongoing insurance services such as renewals and policy support, customers are being directed to partner agencies located in Castries.
These agencies include:
Roserie Leasing Corp – Corner of La Clery & John Compton Highway, Castries
PAFS – Valmont Building, Laborie Street, Castries
PAPI – P.O. Box 307, Castries
SAIL – Aquarius Crossing Building, Corner of Coral & St. Louis Street, Castries
The company has also established direct support lines for customers requiring assistance:
Underwriting: 285-4635
Claims: 285-4637
Accounts: 584-4569
Assistant Manager: 285-4636
New India Assurance further revealed that it is currently securing a new office location, with updates expected to be shared once arrangements are finalized.
The company thanked customers and stakeholders for their patience as efforts continue to restore operations following the fire.
The New India Assurance Company (T&T) Limited operates as part of the global New India Assurance network and provides insurance services to clients across the Caribbean.
